Create support ticket

Creates a support ticket: request body contains type, reply address (e.g. email), and message. The backend enriches with current user id, subscription plan, and token balance; persists the ticket in the database (support_tickets); and sends the same content to the support address (SUPPORT_EMAIL). Email backend is chosen by SUPPORT_EMAIL_SENDER: "sendgrid" (default) or "google" (Gmail/Workspace SMTP). If no backend is configured, only DB persistence is performed.

curl -X POST "//v1/support/tickets" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer YOUR_API_TOKEN (API Key)" \
  -d '{
  "type": "example_string",
  "reply_address": "123 Main St",
  "message": "example_string"
}'

import requests
import json

url = "//v1/support/tickets"
headers = {
  "Content-Type": "application/json",
  "Authorization": "Bearer YOUR_API_TOKEN (API Key)"
}
data = {
  "type": "example_string",
  "reply_address": "123 Main St",
  "message": "example_string"
}

response = requests.post(url, headers=headers, json=data)
print(response.json())

const response = await fetch("//v1/support/tickets", {
  method: "POST",
  headers: {
  "Content-Type": "application/json",
  "Authorization": "Bearer YOUR_API_TOKEN (API Key)"
},
  body: JSON.stringify({
  "type": "example_string",
  "reply_address": "123 Main St",
  "message": "example_string"
})
});

const data = await response.json();
console.log(data);

package main

import (
    "fmt"
    "net/http"
    "bytes"
    "encoding/json"
)

func main() {
    data := []byte(`{
  "type": "example_string",
  "reply_address": "123 Main St",
  "message": "example_string"
}`)
    
    req, err := http.NewRequest("POST", "//v1/support/tickets", bytes.NewBuffer(data))
    if err != nil {
        panic(err)
    }
    
    req.Header.Set("Content-Type", "application/json")
    req.Header.Set("Authorization", "Bearer YOUR_API_TOKEN (API Key)")

    client := &http.Client{}
    resp, err := client.Do(req)
    if err != nil {
        panic(err)
    }
    defer resp.Body.Close()
    
    fmt.Println("Response Status:", resp.Status)
}

require 'net/http'
require 'json'

uri = URI('//v1/support/tickets')
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = true

request = Net::HTTP::Post.new(uri)
request['Content-Type'] = 'application/json'
request['Authorization'] = 'Bearer YOUR_API_TOKEN (API Key)'
request.body = '{
  "type": "example_string",
  "reply_address": "123 Main St",
  "message": "example_string"
}'

response = http.request(request)
puts response.body

{
  "id": "example_string",
  "created_at": "2024-12-25T10:00:00Z",
  "status": "sent",
  "sent_at": "2024-12-25T10:00:00Z"
}

{
  "error": "Bad Request",
  "message": "The request contains invalid parameters or malformed data",
  "code": 400,
  "details": [
    {
      "field": "email",
      "message": "Invalid email format"
    }
  ]
}